Join a top employer and advance your career. Our client, a leader in their field, has partnered with David Aplin Group to hire a Senior Service Representative based in Toronto. This is a permanent and remote role.
Benefits & Perks:
Remote work style
Communicate directly with participating employers to address reporting issues
Prepare accounts receivable/delinquent employer correspondence and make follow-up calls
Process adjustment reports as required
Perform analysis including research of any discrepancies and communicate the findings
Prepare reports as required
Peer review of Accounts Receivable correspondence
Communicate (written and verbal) with participating employers, trust fund advisors and service organizations, local unions, plan beneficiaries, regional offices, etc.
Understand and apply the terms of applicable plan documentation
Investigate and resolve issues as required
Other administrative duties as required from time to time
3 years of experience in a related accounting role
Strong financial acumen, aptitude for figures, and understanding of accounting concepts
Experience with database management systems
Advanced Microsoft Word and Excel skills
Excellent communication skills, written and verbal
Customer service background, with outgoing/positive attitude
Ability to de-escalate stressful situations
Excellent organizational skills, with strong attention to detail and accuracy
A high degree of initiative
Self-starter who works well with minimal supervision
Availability and willingness to work overtime, as required
Willingness to learn pension benefit provisions
Willingness to be involved with continuing education, as required
Job ID: CB812485414
If you are interested in this position and meet the qualifications, apply today! We thank all applicants; however, only those who are authorized to work in Canada or are selected for an interview will be contacted.
David Aplin Group, one of Canada’s Best Managed Companies, is an employment agency specializing in finding top talent for exceptional organizations across North America. There are no fees to apply to our jobs or engage with our recruiters to find a new career. Companies hire us to help them grow their teams. Visit our website to learn more: www.aplin.com
Privacy & Cookies Policy
Necessary cookies are absolutely essential for the website to function properly. This category only includes cookies that ensures basic functionalities and security features of the website. These cookies do not store any personal information.
Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. It is mandatory to procure user consent prior to running these cookies on your website.