ERP Support Specialist

David Aplin Job Details

ERP Support Specialist

Calgary, AB


Posted Date: 13/06/2022

Job ID: AW825706613

Information Technology

If you are a talented and experienced ERP Support Specialist, David Aplin Group has the right opportunity for you! Our client is looking for someone who will be responsible for ensuring the reliable performance of the Fenevision ERP system, troubleshooting, and resolving any ERP-related hardware, user access, or other related problems. 

This is a permanent full-time opportunity and is available to candidates across the Calgary, AB area.
Benefits & Perks:
  • Excellent Growth and Development opportunities
  • Offer a comprehensive Benefits plan
  • Starting salary of $90,000k
  • Responsible for the collaboration with other departments to determine system requirements
  • Participate in enterprise application implementations, enhancements, upgrades, maintenance, and support
  • Leverages change management methodologies to reduce risk and allow for disaster recovery
  • Functions as a Business Analyst, Systems Developer, and technical liaison with FeneTech (Current ERP vendor)
  • Monitors system performance and usage to maintain performance, security, accessibility, and reliability
  • Develops ERP business solutions and reporting solutions utilizing the latest FeneVision Technologies such as FeneVision WEB Sales Tools, Opening Designer, Bay and Bow Designer, Capacity Planning, Scheduling, Business Intelligence, Production Tracking with Mobile Delivery, Optimization, Trucking and Delivery, Machine Interfaces, and Accounting Interfaces (Modules of Fenevision)
  • Work with Corporate Systems Manager to develop information process maps and workflows for the organization. These process maps will be used for the configuration and validation of the ERP system
  • Analyze and document configurations, workflows, processes, and procedures to provide recommendations for improvements
  • Defines system requirements, conducts fit/gap analysis, identifies feasible alternative solutions, and defines the scope of modifications
  • Recommends new features or changes to configuration/workflows based on user feedback and business process requirements
  • Develops end-user documentation and technical documentation on developed solutions which contributes to the ERP Knowledge Base
  • Coordinates new software releases, fixes, and upgrades with FeneTech technical teams
  • Degree in computer science, software engineering, IT, or relevant discipline
  • Minimum of 5 experiences in ERP environment in a Manufacturing or industrial Environment
  • Familiar with business process concepts and mapping (asset)
  • Practical knowledge of at least one ERP application (Enterprise Resource Planning) and/or CRM (Customer Relationship Management). Implementing, configuring, and deploying
  • Practical Knowledge of JavaScript, SQL, Report writing, or other scripting abilities (Power BI is an asset)
  • Knowledge of database structures and management
Job ID: AW825706613
If you are interested in this position and meet the qualifications, apply today! We thank all applicants; however, only those who are authorized to work in Canada or are selected for an interview will be contacted.
David Aplin Group, one of Canada’s Best Managed Companies, is an employment agency specializing in finding top talent for exceptional organizations across North America. There are no fees to apply to our jobs or engage with our recruiters to find a new career. Companies hire us to help them grow their teams. Visit our website to learn more: 

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