Client Support Coordinator

David Aplin Job Details

Client Support Coordinator

Delta, BC


Posted Date: 29/07/2022

Job ID: RT285729


Join a top employer and advance your career. Aplin has partnered with a well-known environmental company to hire a Coordinator, Client Support based out of Delta, BC.

As a key member, you will be committed to enhancing client relationships and providing invaluable support to the Sales & Operations team. You will be relied upon to coordinate new and existing clients with their changing needs and will instill confidence in our customers that they are dealing with the industry leader. The chosen individual will thrive in this challenging, competitive, ever-changing business environment.

Perks & Benefits:
  • Base salary of $50-60K depending on experience plus bonus and full benefits

  • Acting as a liaison between Client, Sales, Operation and Administration Staff
  • First point of contact for all customer service inquiries (new or existing)
  • Update customer information and service lines within our OMS operating system.
  • Working closely with Dispatch to ensure customer request orders are delivered within expected timelines
  • Support Operations to ensure changes to collection schedules are communicated to clients in a timely fashion
  • Ensure all collection services are up-to-date with customers; adjust service schedule if necessary to maximize customer experience

  • 3 or more years of experience in a B2B customer service and operations support role
  • Previous work experience in automotive or waste & recycling industries would be preferred
  • Previous exposure to sales would be considered an asset
  • Post-secondary education in business administration or a related field
  • Enthusiastic self-starter with a strong work ethic and a proven track record for success
  • Clean professional image and sense of pride that promotes a positive team spirit
  • Exceptional customer service skills along with a strong sense of team

Job ID: RT285729 

If you are interested in this position and meet the qualifications, apply today! We thank all applicants; however, only those who are authorized to work in Canada or are selected for an interview will be contacted.

David Aplin Group, one of Canada’s Best Managed Companies, is an employment agency specializing in finding top talent for exceptional organizations across North America. There are no fees to apply to our jobs or engage with our recruiters to find a new career. Companies hire us to help them grow their teams. Visit our website to learn more: 

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