Join a top employer and advance your career. David Aplin Group has partnered with a London, Ontario based company to hire an Associate Technical Support Analyst. This is a permanent opportunity!
Perks & Benefits:
Compensation: 45k to 50k
Hybrid Model - flexible
Health & Dental Benefits + 3 weeks’ vacation
Able to troubleshoot problems with malfunctioning software applications and provide corrective action
Submit requests for product changes and other custom programming updates
Provide customer service and remote support services
Assess issues and create a course of action to assist clients with their inquiries in a timely manner.
Assist with other ad hoc support
Bachelor’s Degree/Diploma in IT
An entry level of understanding of Heavy Equipment, or Automotive, dealership operations and accounting is an asset.
At least 1 year of PC desktop support or technical support
Proficient with mobile devices (Smartphones & iPads), PC skills specifically in Windows and IOS environments
Automotive industry experience is an asset
Knowledge of Microsoft O/S and PC hardware, Microsoft Printing, Active X controls, and Mobile devices (Smartphones/iPads)
Experience using a ticketing System such as Clarify, Remedy, or Footprints
Knowledge of Unix / Linux / SQL
PC certifications (A+, MCDST or MCST)
Job ID: GJ4584320516
If you are interested in this position and meet the qualifications, apply today! We thank all applicants; however, only those who are authorized to work in Canada or are selected for an interview will be contacted.
David Aplin Group, one of Canada’s Best Managed Companies, is an employment agency specializing in finding top talent for exceptional organizations across North America. There are no fees to apply to our jobs or engage with our recruiters to find a new career. Companies hire us to help them grow their teams. Visit our website to learn more: www.aplin.com
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